All orders will be processed in US dollars. Currency exchange rates are for solely for your reference only.
We only accept Paypal-facilitated payments.
Please note that we are shipping your orders directly from our various warehouses in China. Therefore, your order may arrive in more than one package. Also, shipping durations depend on your destination location. Please expect to wait between 20-35 days for your packages to arrive. You will be provided with tracking information whenever possible.
Returns, cancellations & changes to order
We accept returns only for any defects or order mistakes on our part, in such instances, you will be fully refunded. You must report defects and order mistakes within 3 days of receiving shipment, pictorial proof is required. Please note that cancellations and changes to your order is not possible after the order has been processed.
Returns & Refunds
We only offer returns & refunds for defective items. Our policy lasts 3 days upon delivery of goods, if this time has lapsed, unfortunately we can’t offer you a refund or exchange. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gift cards are non-returnable items.
To apply for a refund, contact us using our shop's contact form stating your order number. We will then contact you to complete the process. Photographic evidence of the defect will be required. Upon acceptance of the photographic evidence, you will be asked to ship the item back to us via trackable post. Once the item is received, we will then issue you with a refund for the item only, shipping costs will not be refunded.
To return your product, you must ship the item to the address that will be provided to you. You will be responsible for paying for your own shipping costs for returning your item. However, you will be issued with a free shipping voucher that can be used on your next order (Terms & Conditions apply).